Treehouse Designs by The Hilltop Group, LLC
Last Updated: November 12, 2026
Welcome to Treehouse Designs! By visiting our website or placing an order, you agree to the following terms and conditions.
Products & Orders
We strive to provide accurate product descriptions, photographs, and pricing. Because some of our products are handmade or individually designed, slight variations in color, appearance, or finish may occur.
We reserve the right to correct errors, update product information, or cancel orders when necessary. If an order is canceled after payment, a refund will be issued.
Pricing & Payments
All prices are listed in U.S. dollars unless otherwise indicated. Applicable taxes and shipping charges are calculated during checkout.
Payments are processed securely through our authorized payment providers, including Square. We do not store complete payment card information on our website.
Shipping & Delivery
Orders are processed and shipped according to the information provided at checkout.
Delivery estimates are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, or circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping information.
Custom & Personalized Orders
Custom-designed and personalized items may require additional production time.
Customers are responsible for reviewing and approving any requested personalization details, including names, spelling, dates, and other information.
Changes or cancellations may not be possible once production has begun.
Returns & Refunds
Returns, exchanges, and refunds are handled according to our posted return policy and applicable law.
Please contact us if an item arrives damaged, defective, or incorrect so we can help resolve the issue.
Gift Cards
Treehouse Designs gift cards are redeemable toward eligible purchases through our online store.
Gift cards are not redeemable for cash except where required by law. Gift cards do not expire, and no inactivity fees are charged.
Gift cards should be treated like cash. Please contact us promptly if you believe a gift card has been lost, stolen, or used without authorization.
Intellectual Property
Unless otherwise indicated, original artwork, photography, designs, written content, and other creative materials displayed on this website belong to Treehouse Designs, The Hilltop Group, LLC, or their respective rights holders.
Content may not be reproduced, distributed, or used commercially without appropriate permission.
Website Use
Visitors agree not to misuse the website, interfere with its operation, or attempt unauthorized access to its systems.
We may update, modify, or discontinue website features or offerings as needed.
Limitation of Liability
To the extent permitted by applicable law, Treehouse Designs and The Hilltop Group, LLC are not responsible for indirect or consequential losses arising from use of this website or its products.
Nothing in these terms limits rights or remedies that cannot legally be excluded.
Changes to These Terms
We may update these Terms & Conditions periodically. Changes will be posted on this page with a revised effective date.
Contact
For questions about orders, products, or these terms, please contact us through the Contact page on our website.
Treehouse Designs
A division of The Hilltop Group, LLC
Website: https://treehousedesigns.net